Privacy Policy

Last updated: March 2026

1. Introduction

Afri-Conseil & Associates ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at afri-conseil.com and when you purchase our legal templates and services.

2. Information We Collect

We collect information in several ways:

• Personal Information: When you request a quote or purchase templates, we collect your name, email address, phone number, company name, and jurisdiction information.
• Payment Information: Payment details are processed securely by our payment processors (Paystack and PayPal). We do not store credit card numbers or sensitive payment data on our servers.
• Usage Data: We may collect information about how you interact with our website, including pages visited, time spent on site, and links clicked (if analytics are enabled).
• Communication Data: Any information you provide through contact forms, emails, or customer service inquiries.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process your template orders and deliver customized agreements
• To communicate with you about your order, payment, or service requests
• To improve our website and services
• To send marketing communications (only with your consent)
• To comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR and POPIA)

Under the EU General Data Protection Regulation (GDPR) and South Africa's Protection of Personal Information Act (POPIA), we process your data based on:

• Contract Performance: To fulfill orders and service agreements
• Legitimate Interests: To improve our services and protect against fraud
• Consent: For marketing communications and non-essential processing
• Legal Obligation: To comply with tax and legal requirements

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with:

• Payment Processors: Paystack and PayPal to process payments
• Email Service Provider: EmailJS for transactional communications
• Legal Requirements: Authorities when required by law

6. Data Retention

We retain your information for as long as necessary to provide our services:

• Order Data: Retained for 7 years for tax and legal compliance
• Marketing Data: Retained until you withdraw consent
• Communication Data: Retained for 2 years after the last interaction

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (right to be forgotten)
• Restrict how we process your data
• Obtain a copy of your data in a portable format
• Withdraw consent for marketing communications at any time

8. Cookies

Our website uses cookies to enhance your experience. Please see our Cookie Policy for detailed information about the cookies we use and how to manage them.

9. International Data Transfers

Your data may be processed outside your country of residence. We implement appropriate safeguards, including standard contractual clauses, to protect your data during international transfers.

10. Data Security

We implement industry-standard security measures to protect your personal information:

• 256-bit SSL encryption for data in transit
• Secure payment processing through PCI-compliant processors
• Access controls limiting data to authorized personnel
• Regular security audits and vulnerability assessments

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the updated policy.

12. Contact Us